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Responsible Gambling at Rolletto

Tools · Limits · Self-Exclusion · Free Support

If gambling stops being fun, it's time to stop. 18+ only.


Tools

Rolletto's Responsible Gambling Tools

Rolletto provides operator-side responsible-gambling (RG) tools in line with Curacao Gaming Authority requirements. These are self-serve tools available in every account, regardless of tier or deposit volume.

Deposit limits Set daily, weekly, or monthly caps on total deposits. Once you hit the cap, further deposits are blocked until the period resets. Deposit limits can be lowered immediately; raising them typically requires a cooling-off period (usually 24 hours) to prevent heat-of-the-moment changes.

Wager limits Cap the total amount wagered per session or time window. Useful if your deposit limit is already set but you want to pace the play itself.

Session time reminders Opt in to receive a pop-up reminder after a chosen interval (15, 30, 60 minutes) showing your session length, net P&L, and a pause/continue prompt.

Reality checks Stronger than time reminders — a hard interruption that requires you to click through to continue playing. Recommended for anyone who feels they lose track of time during play.

Self-exclusion A hard pause on your account. Options range from 24 hours (cool-off) to 6 months, 1 year, or permanent. During self-exclusion you cannot log in, deposit, or withdraw winnings (though existing balance can be paid out). Lifting a self-exclusion before the scheduled end usually requires a formal support request and is not guaranteed.

Account closure Permanent closure of the account. Different from self-exclusion in that it's a voluntary termination rather than a blocked pause — the account data is retained per regulatory requirements but you cannot reopen the same account without a new registration process.


Setting Limits

How to Set Your Limits

  1. Log into your Rolletto account
  2. Navigate to Account > Responsible Gaming (or the Settings menu)
  3. Choose the tool you want to activate
  4. Set your limit or duration
  5. Confirm

Most limits take effect immediately. Increases to limits (e.g., raising your daily cap from €100 to €500) trigger a 24-hour cooling-off delay before the new higher cap becomes active — this is a protective design, not a bug.


Warning Signs

Warning Signs of Problem Gambling

Know when enthusiasm becomes a problem. Common signs:

  • Chasing losses — depositing again to "win back" what you lost in the last session
  • Lying about gambling — hiding play from family, friends, or partners
  • Borrowing to gamble — using credit, loans, or other people's money to fund play
  • Missing commitments — skipping work, family events, or appointments to play
  • Playing when upset — using gambling to escape stress, anxiety, or low mood
  • Can't stop at a planned stop time — your brain overrides the intention to quit
  • Lying to yourself about wins — remembering wins vividly, forgetting losses
  • Irritability when cutting back — withdrawal-like symptoms when you try to reduce play

If any of these resonate, stop playing today and use one of the free support resources below. Rolletto's tools are useful but they're not substitutes for professional help when gambling has crossed into problem territory.


Support Organisations

Free, Independent Support

These organisations provide free, confidential support. None of them are Rolletto — they're independent charities and helplines.

BeGambleAware (begambleaware.org) UK-focused but global resources. 24/7 national gambling helpline, self-assessment tools, moderation/blocking guidance.

GamCare (gamcare.org.uk) UK helpline + one-to-one counselling. Forums, peer support, and treatment referrals.

Gamblers Anonymous (gamblersanonymous.org) 12-step peer-support meetings in-person and online worldwide. No fees.

Gambling Therapy (gamblingtherapy.org) Global multilingual support. Online group chats, one-to-one therapy, and family resources.

Additional country-specific resources:

  • Germany: Bundeszentrale für gesundheitliche Aufklärung — bzga.de
  • Italy: Telefono Verde Nazionale — 800 558 822
  • Spain: FEJAR — fejar.org

Self-Blocking Software

Self-Blocking Software

If self-exclusion on a single site isn't enough and you want to block all gambling sites at the device or network level, these free/paid tools are recommended:

  • Gamban (gamban.com) — cross-device gambling blocker, 7-day free trial
  • BetBlocker (betblocker.org) — free app/browser extension with multiple jurisdictions covered
  • GAMSTOP (gamstop.co.uk) — UK-only multi-operator self-exclusion scheme (note: Rolletto is not covered by GAMSTOP as a Curaçao-licensed operator)

Install these on every device you use — a mobile-only block fails if you have a laptop; a UK-scheme block fails if the operator is outside that scheme.